Policies

Privacy, terms and our returns & warranty policy

Privacy Notice

[PENDING — user-supplied wording required]
What personal data is collected (name, contact details, delivery address, payment details), why it is collected, how it is stored, how long it is retained, whether it is shared with any third party (e.g. delivery couriers, payment processors), and how a customer can request access to or deletion of their data — per Singapore's Personal Data Protection Act (PDPA).

Terms of Service

[PENDING — user-supplied wording required]
Order confirmation and payment terms, artwork approval process, production lead times, delivery terms, cancellation policy, and any liability limitations.

Returns & Warranty

[PENDING — user-supplied wording required]
What happens if an item arrives damaged or defective, whether custom/personalised items can be returned, the timeframe for raising an issue, and what warranty (if any) applies to materials or workmanship.